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Most speed and crash issues can be resolved with these steps.

First, make sure you have WhosHere v.1.0 and sync your iPhone/iPod.  You can see what version of WhosHere you have under Setup > About (at bottom of the page).  This is our fastest and most stable version.  If you don't have v1.0, you should upgrade.

Second, go to Setup > Manage Data and:

  1. Clear Cache.  Please note it will delete any unsaved pictures you have received, so save any you want first
  2. Manage Chats > Defrag Chats
  3. Restart your device (hold power key down for 6 seconds, swipe it off, then restart it)
  4. If it is still having issues Manage Chats > Remove All Chats (this does clear the history of your conversations, but if you haven't done this in a long time, it can free up a lot of space)
  5. If none of those help, you should reinstall the app.



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